Shipping and Returns
Shipping
Your artwork will be meticulously wrapped and packaged for shipping. I take special care to ensure it is well-prepared for its journey to you. It will be shipped within five (5) business days, and you'll receive a tracking number to keep you informed about its status.
Returns
Original Art
If you're not satisfied with your original artwork for any reason, you have 7 days to email me about a return. You’ll need to pack the artwork and arrange for its return at your own expense, using the same shipping service that delivered it to you. Once I receive the piece in its original condition, I will process your refund, minus my shipping costs and any applicable credit card fees.
Prints
As they are custom printed specifically for you, there are no returns or refunds on prints.
Damaged work
If your artwork arrives damaged during shipping, please take photos right away—both before opening the package and of the damaged piece itself. If possible, have the carrier document the damage as well. Contact me immediately, and I’ll assist you in filing a claim and either replacing the damaged artwork or issuing a refund.